“I often meet people when things have already gone too far. If I’d been brought in sooner, the business could have avoided major cost, stress—or even collapse. The earlier you act, the more options you have.”
In every business, relationships matter just as much as the numbers. But when communication breaks down, things can spiral fast. Kate steps in early, before small misunderstandings harden into entrenched conflict. Whether it’s between shareholders, business partners, or team members, early intervention creates space for clarity, resolution, and a way forward that protects people and the business.
The right process needs to be flexible and responsive for what your business needs. It might involve:
Facilitated conversations between key players and the creation of an agreed plan
Confidential listening sessions to unpack what’s going on and a report on themes
Independent reviews of workplace culture with recommendations for repairing relationships
External investigations with reviews of policies and written findings for you to base decisions on
Rebuilding workshops to restore relationships after disputes
Independent chairing of meetings
Kate can offer you a fresh perspective when you are stuck on what to do next. This often happens when:
People are interdependent but trust is fraying (such as co-founders or joint venture partners).
Someone’s actions could damage the reputation of your organisation.
You’re on a deadline and conflict threatens to derail things.
Everyone agrees that "something is wrong," but no one can agree how to fix it.
There has been an investigation and you need help repairing the aftermath
“Conflict is a normal human thing. What matters is what you do with it. Handled early and well, it can even strengthen your business.”
“Sometimes two people describe the same issue in totally different ways. That’s when I run an independent process so you can get the facts, or at least an objective perspective. Then you can move forward with confidence.”
