“I like to put a modern twist on my old-school qualifications. I will give you an objective and a fresh perspective that will test your thinking.”
Based on her experience, Kate believes there are three Phases to effectively achieving long lasting results. Kate can deliver services across all threee or provide a mix. Her standard packages are set out below. Classic mediation/facilitation is covered by Phase Two.
Phase One is so you can be confident of your future, so you know what (if any) unresolved issues there are for the people you do business with. Each of you will confidentially meet with Kate so she can develop a plan for what is needed to prevent or resolve any relevant conflict. People often open up to Kate because of her authentic manner and because she is independent. Based on her skills and experience in conflict resolution, she will provide a report on themes and recommend a plan that is tailored for the specific needs of your business.
Kate will implement the plan created in Phase One. This usually involves a process designed to get to the root cause of the conflict, to re-connect relationships and create an agreed way forward. Additional confidential sessions with individuals may be needed in order for them to clarify their needs or to coach them to be ready for the next step. The next step could involve a mediated meeting or a group facilitation. Some people prefer to do this in one day or over two half-days. The goal is to produce an agreed plan set down in writing, for example, in a memorandum of understanding. Kate will provide a report with recommendations for ongoing support to ensure that plan is sustained.
It is highly recommended to keep Kate involved to ensure agreed actions are followed through successfully. It takes time to build trust between people, particularly if it has been lost over a long period so it is natural that they may be slip ups along the way. Because people gain trust in Kate through Phase One and Two, she is often is the best person to support them through Phase Three. What is involved in Phase Three depends on the outcomes of Phase Two and there are many ways Kate (or her colleagues) can assist, such as leadership coaching, training or privately checking in with individuals at regular intervals.
Getting Clarity
Estimated Fee: $2,750 plus GST
(Based on two individuals, $300 plus GST per additional hour)
Making the Connection
Estimated Fee: $4,000 plus GST
(Based on two individuals, $300 plus GST per additional hour)
Maintaining the Calm
Options for ongoing support:
Estimated Fee: Tailored
(Fee agreed at end of Phase Two, based on $300 plus GST/hour)
Travel time, costs and venue hire may be additional to all estimates.
Fees include a non-refundable account management fee and deposit of $500 (including GST)
