What does a Mediator actually do?

Let’s be honest, “mediation” sounds like something reserved for messy divorces or courtroom dramas. Wrong.

As a mediator, I help people move forward when things stall:

Think of me as a GP for business relationships. Got tension, silence, or mixed signals? I help find a way forward without litigation, ego, or wasting time.

There will be awkward moments but that’s when the truth comes out and we safely get to the root cause of the problem to find a durable solution.

Mediation as a Preventative Tool

Now, if you really want to be strategic, use mediation to prevent disputes:

Your lawyers and accountants will guide you through the legal and financial complexities. But the emotional dynamics? That’s where I come in.

A contract is only as strong as the trust behind it. And often, the real issues aren't even written down.

The Real Cost of Not Mediating

Avoiding conflict doesn’t save money. It costs you more in the long run. It delays decisions, increases stress  and leads to missed opportunities.  If everyone stays quiet to "keep the peace", ask yourself:

Mediation is a smart business strategy because it is:

Addressing tension early and creating space for productive disagreement is not a weakness. It is  thoughtful leadership.

How I Help

I used to be a commercial lawyer. Now, I’m a mediator, workplace investigator, and facilitator. I know how to get people talking—productively. I can work alongside your trusted advisors to make their jobs easier too. I work across Canterbury, Otago, and Southland.

My process typically includes three flexible phases:

1. Independent Review

2. Relationship Building

3. Ongoing Support

Options include:

Still not sure? That might be the first sign you need a mediator... Get in contact today!

Connect with Kate to see how she can help you move forward

Click here to book a free discovery call »